Privacy Policy

Trial Match Point ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights you have regarding your information when you interact with our website and services.

1. Who We Are

Trial Match Point is an independent opportunity resource that helps adults discover open clinical trial programs in their area of interest. We are not a research organization, clinical trial sponsor, healthcare provider, or medical facility. We do not conduct research, enroll participants directly, or provide medical advice.

2. Information We Collect

2.1 Information You Provide

• Name, email address, and optionally mobile phone number.
• Free-text notes you choose to share about your availability or interests.
• Consent selections regarding SMS and terms of use.

2.2 Information Collected Automatically

• Standard log data such as IP address, browser type, and referring pages.
• Basic analytics about which pages are visited, in aggregate.

We do not collect protected health information, diagnoses, lab results, or other health records through this website.

3. How We Use Your Information

• To respond to inquiries you submit through our forms.
• To send account notification text messages about clinical trial matches, follow-up steps, and study coordination, if you have opted in.
• To send promotional and marketing text messages about new categories, special campaigns, and program updates, if you have separately opted in.
• To make a courtesy introduction to an independent program when one fits your stated interest, only after you have been informed and have consented to that specific introduction.
• To improve our website, content, and coordination service.
• To meet our legal, regulatory, and security obligations.

4. SMS Consent and Messaging

SMS consent is collected through two separate, unchecked-by-default checkboxes on our forms. One opt-in covers account notification messages. A second, separate opt-in covers promotional and marketing messages. Consent is never bundled.

Your mobile phone number is never required to use any free resource or coordination service. SMS consent is not a condition of any service. You may reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT at any time to opt out. Reply HELP for help. Message and data rates may apply.

We do not share, sell, or transfer mobile information or SMS consent information to any third party or affiliate for marketing purposes.

5. How We Share Information

• Independent trial programs: When you have been informed about a specific program and have consented to an introduction, we share your contact details with that program only.
• Service providers: We work with vetted vendors (such as email and SMS infrastructure providers) under contracts that limit their use of your information to performing services for us.
• Legal compliance: We may disclose information when required by law, subpoena, or to protect rights, safety, and property.

We do not sell your personal information. We do not share your information with drug development companies, biotech firms, research hospitals, or clinical research organizations except as a direct, consent-based introduction to a specific program you have agreed to.

6. Cookies and Analytics

We use a minimal set of first-party cookies and aggregate analytics to operate the site and understand usage patterns. You can control cookies through your browser settings.

7. Data Retention

We retain submitted information only as long as needed to provide our coordination service, comply with legal obligations, and resolve disputes. You may request deletion at any time using the contact details below.

8. Your Choices and Rights

• Access, correct, or delete your information by contacting us.
• Opt out of SMS at any time by replying STOP.
• Opt out of email by using the unsubscribe link in any email we send.
• Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or other state privacy laws. We honor verifiable consumer requests in accordance with applicable law.

9. Children

Our website and services are intended for adults 18 years of age or older. We do not knowingly collect information from children. If you believe a child has provided us with information, please contact us so we can delete it.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above indicates when it was last revised. Material changes will be highlighted on this page.

12. Contact Us

• Company: Trial Match Point, a DBA of Clinical Relay LLC
• Address: 32 N Gould Street Ste R Sheridan, Wyoming 82801
• Phone: +1 (307) 671-3121
• Email: care@trialmatchpoint.com
• Website: trialmatchpoint.com